Returns & Exchanges
We want you to love your eco-friendly laundry experience, which is why we offer a 60-day money-back guarantee if you are not completely satisfied with your Earth Breeze purchase. Whether you want to swap a scent or request a full refund, our team is here to ensure your sustainable transition is seamless and stress-free.
Initiate Your Request
Contact our dedicated customer experience team via email with your order number and the reason for your return or exchange.
Receive Authorization
Our team will review your request within 24 hours and provide a prepaid return shipping label or instructions for your specific case.
Package Your Items
Place the items in their original packaging or any secure mailer to minimize waste, then drop the package off at your nearest carrier location.
Processing and Refund
Once your return is received at our facility, we will process your refund or ship out your exchange items within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing